HOUSING COUNSELLOR

Wigwamen Incorporated is seeking an experienced individual who is innovative, self-motivated, and highly organized to fill a Housing Counsellor position at the Aboriginal Housing Support Centre.

The Housing Counsellor works in the frontlines to support clients through their search for permanent housing, or to maintain existing housing. This position requires flexibility, and the applicant may need to work occasional evenings and weekends.

The preferred candidate will have:

  • A Counselor Diploma and/or be a regulated health professional with the required knowledge and experience
  • Comprehensive knowledge of community resources, housing issues and support services
  • Excellent interpersonal, planning, verbal communication, presentation, report writing, facilitation and liaison skills
  • Experience working with vulnerable and marginalized sectors, and with clients with mental health issues and/or addictions
  • Knowledge of historical issues impacting Indigenous communities, language, traditions and culture
  • Experience working with the urban Indigenous community is a definite asset
  • Computer literacy, including Word, Excel, PowerPoint, internet, and email applications
  • Experience obtaining the necessary supplies, equipment and/or resources for workshops
  • A valid Ontario G Driver’s License, own vehicle, and the willingness to travel
  • A clean criminal record check


Responsibilities will include:

  • Provide counselling to clients in our Transitional Housing units or others experiencing a housing crisis, including those who are at risk of losing their private market rental accommodation, or who are homeless
  • Assist Transitional Housing tenants with setting goals (short term and long term); work directly with them to ensure success in achieving those during monthly meetings
  • Provide one-on-one, family and group counselling as needed or requested
  • Facilitate and/or organize workshops to enhance the living experiences of the tenants. Workshop topics to be related to the needs and wishes of the tenants and clients
  • Assist tenants in the development of basic computer skills training; resume and cover letter preparation
  • Help tenants to access community resources and to communicate with their OW and ODSP workers, or any other agency that they may be connected to
  • Help resolve landlord/tenant issues and other housing-related conflicts that tenants may become involved in
  • Provide up-to date information about housing providers; assist clients in completing applications for housing
  • Advocate or mediate on behalf of the client in matters related to being evicted from private market rental units
  • Work in partnership with other community agencies to establish a network of service options for the Centre’s clients to address their varied needs
  • Refer clients to appropriate community agencies where deemed appropriate; follow-up to ensure they have been successful
  • Keep client files and databases up-to-date
  • Produce monthly, quarterly, and final reports for the program funders as required
  • Provide regular program reports for the Wigwamen Board of Directors and Management Team


This is a full-time, salaried contract position with a comprehensive benefits package. The contract has the potential to be renewed upon expiry.

Please submit your resume and cover letter to [email protected].

We thank all applicants in advance for their interest; however, only those to be interviewed will be contacted. No phone calls, please.

Wigwamen Incorporated is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise us in advance to ensure your accessibility needs are accommodated throughout this process.